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Basic Questions & Answers

This section tries to give you a brief overview to some of the problems that might be encountered while trying to install or run WinImages.

Tip:

...a little something from the propeller-heads at Black Belt Systems
One of the things to try early on if you're hunting for something in the program is to check the index, always available from the quick navigation bar at the top of each page. The index contains many, many references to subject matter using terms that aren't usual for our products, but which you may be familiar with from using other products.

Problem: The Area Selection Toolbox and other controls are off of the edge of the window, and I cannot retrieve them.

Answer: In most cases WinImages F/x will automatically place the Area Toolbox and all other windows inside the program window. If this does not occur (the toolbox or some other window is off the screen), simply close the program, and delete the WINFX.INI file located in your windows directory. The next time that you run WinImages F/x, the tools should appear in their correct position.

Problem: After the program opens there is an Access Violation (Pointer.dll GROWSTUB) error message.

Answer: This can occur if you are using a very old Microsoft mouse driver (version 9.0). You should update your mouse driver to version 9.01 or later as soon as possible.

Problem: The image I specified for loading will not load.

Answer: The image you specified may not be one of the supported image file types (a complete list is available in the File Menu documentation). If one of the supported image formats does not load, please contact technical support at support@blackbeltsystems.com

There are several things that can severely effect the operation and speed of the program. These can range from simple changes to your virtual memory setup to purchasing new hardware for your system. It is important to keep in mind that you can never have enough "horsepower" for graphics applications in general, and WinImages can use all the power you have, and then some! Here are a few suggestions that can improve the speed and suitability of WinImages F/x on your system:


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WinImages F/x, WinImages Morph and all associated documentation
Copyright © 1992-2007 Black Belt Systems ALL RIGHTS RESERVED Under the Pan-American Conventions

WinImages F/x Manual Version 7, Revision 5, Level B

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